Customer Relationship
Management
Management
Why do I need a CRM system?
A Customer Relationship Management (CRM) system is essential for businesses of all sizes because it helps manage interactions with customers and potential customers.
A CRM system collects and stores all customer information in one place, making it easier for businesses to access and manage customer data. This data includes contact information, purchase history, customer preferences, and more.
Overall, a CRM system helps businesses streamline their customer-facing operations, improve customer engagement, and increase revenue.
What does a CRM
do?
Nurture leads — Opportunities — Customer.
Improved
Communication:
Communication:
A CRM system enables businesses to communicate with customers through various channels such as email, phone, and social media. This ensures businesses can respond quickly and efficiently to customer inquiries, concerns, or complaints.
Better Customer
Segmentation:
Segmentation:
A CRM system can segment customers based on their demographics, purchase history, or behavior. This allows businesses to create targeted marketing campaigns and offers that appeal to specific groups of customers.
Sales Pipeline
Management:
Management:
A CRM system can help manage the sales pipeline by tracking leads, deals, and sales opportunities. This enables businesses to prioritize leads and close deals faster.
Improved Customer
Retention:
Retention:
A CRM system can help businesses provide better customer service and support. This, in turn, can lead to improved customer loyalty and retention.
Solving The
ERP Problem
ERP Problem
-
Modern UI and reduced efforts help you focus on selling faster - Does not miss an opportunity/lead
- Classifies leads and opportunities
- Makes customer communication effective
- Helps establish sales pipeline
-
It gives management visibility into the sales pipeline
Why Odoo?
Odoo CRM will provide actionable data about your prospects to give you accurate forecasts.
Odoo CRM Takes Care of:
Customer Contact
Log All Activity
Live Chat
Lost Customer Insights
Accurate forecasts
Get more done in less time
Stay connected to your customers
Fully integrated with other Odoo Apps
Real-time overview